Cancellation Policy

1. Right of withdrawal

   You have the right to withdraw from this contract within fourteen days without giving any reason.

   The withdrawal period is fourteen days from the day (in the case of a purchase contract, e.g., for the purchase of printed books or merchandise) on which you or a third party designated by you, who is not the carrier, took possession of the goods, or (in the case of a contract for the regular delivery of goods over a specified period of time, e.g., in the case of a subscription contract for printed magazines) on which you or a third party designated by you, who is not the carrier, took possession of the first goods, or (in the case of a contract for the delivery of digital content that is not delivered on a physical data carrier, e.g., in the case of the provision of an e-book, or in the case of a subscription contract for the delivery of digital content that is not delivered on a physical data carrier, e.g., in the case of the provision of digital content via an e-magazine subscription) from the date of conclusion of the contract.

   To exercise your right of withdrawal, you must inform us,

   Wolke Produktion und Vertrieb UG (haftungsbeschränkt)
   Franz-Mehring-Platz 1
   10243 Berlin
   Germany
   Phone: +49(0)30-29784130
   Email: shop@wolke-verlag.de

   by means of a clear statement (e.g., a letter sent by mail or an email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

   To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

2. Consequences of revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheaper standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may (in the case of a purchase contract, e.g., for the purchase of printed books or merchandise items, or in the case of a contract for the regular delivery of goods over a specified period of time, e.g. in the case of a subscription contract for printed magazines) refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You have (in the case of a purchase contract, e.g., when purchasing printed books or merchandise items, or in the case of a contract for the regular delivery of goods over a specified period of time, e.g. in the case of a subscription contract for printed editions of magazines), you must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods (in the case of a sales contract, e.g., when purchasing printed books or merchandise items, or in the case of a contract for the regular delivery of goods over a specified period of time, e.g., in the case of a subscription contract for printed editions of newspapers or magazines). You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties, and functionality.

– End of cancellation policy –

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and return it.)

To

Wolke Production and Distribution UG (haftungsbeschränkt)

1 Franz-Mehring-Square

10243 Berlin

Germany

(You can also send the declaration to the following email address:

shop@wolke-verlag.)

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

______________________________

Ordered on (*)/received on (*) ______________________________

Name of consumer(s) ______________________________

Address of the consumer(s) ______________________________

Signature of the consumer(s) (only for paper notifications)

______________________________

Date

(*) Delete as appropriate